What is the process for ordering stationery with Invites by Jen?

Step 1: Purchase the quantity of invitations, enclosures, and other stationery needed.

Step 2: Submit all necessary wording and any additional customizations necessary for your invitations.
Included is the ability to customize any of the colors, wording, and fonts shown on the design.
Additional fees may apply to your order for additional customized design changes {adding new design elements, reworking a design element, etc}
(please contact me with desired changes for a customized quote).

Step 3: After I have received your order (with cleared payment) and all necessary information to complete your order, I will e-mail you a digital proof of your invitation for you to review.
After you have reviewed your initial proofs, please submit any changes necessary for an update on your proofs.
Nothing gets printed until you are happy with the look and approve your proofs for printing and production!

Step 4: Email me stating you approve all wording, color, fonts, and layouts shown on your proofs (i.e. submit your final approval).

Step 5: I will begin production as soon as I receive your final approval.

Your order will ship out, or be ready for pick-up in Beaver Dam, WI, within 15 business days after I have received your final proof approval notification.
Business days are Monday-Friday, excluding weekends and holidays.
During the busy invitation wedding season, please allow the full 15 business days for your order to ship out or be ready for pick-up.
Shipping will be via USPS Priority Mail (shipping time of 2-3 mailing days) unless you purchase the upgrade to Priority Express (shipping time of 1-2 mailing days), choose to pick-up, or purchase the local delivery option.

How many invitations should I order?
I recommend ordering at least 20 extra invitations.
Guest lists often change at the last minute and its best to be prepared.
Ordering extra invitations at a later date can be costly!
Remember each couple (or family) should only receive one invitation ensemble.

When should I order my wedding invitations?
I recommend ordering your invitations at least 6 months prior to your wedding date.

I need my invitations right away. Do you offer rush ordering?
As long as I have the availability to complete your order, I do offer rush ordering.
Any orders needed within 4 weeks or less will be subject to rush fees.  Additionally, if you need a guaranteed delivery date within the next 8 weeks, your order may be subject to fees.

When should I send out the invitations?
Invitations are commonly sent out 6-8 weeks in advance of your special event.
I recommend that during the summer or holiday months, you give enough advance notice to your guests to schedule their vacations around your day.
It is common practice to send out Save the Date announcements (typically 9-12 months prior to the event) if your wedding will be during busy months.

What types of payment do you accept?
The preferred methods of payment are credit card and Paypal.

Samples

Should I order a sample?
I do recommend purchasing one of my sample packages. This way you have the appropriate swatches at your fingertips and can see the quality of my work before committing to an order!

Will I be credited for the cost of my sample?
Yes, you will receive a coupon code with your sample equal to the cost of the sample package (including the shipping) to use when you order your stationery through Invites by Jen.

How long does it take to receive a sample?
I usually send samples out within 5 business days after I receive your request and payment.  However, if I need to order any additional swatches in (that would be relevant to your color scheme), it will take a bit longer than this time frame for the sample package to be mailed.  Don’t worry, I will keep you updated as to when your sample will be headed your way!

Can I order my invitations without buying a sample?
Yes! If you would like to bypass the time necessary to receive a sample first, simply purchase your invitation order at your convenience.  Alternatively, you can request free swatches (no invitation sample) if you just want to see the colors of card stocks and inks available.

Envelopes

Do you offer address printing on the envelopes?
Yes! Customized return address printing on both the invitation and response card envelopes, along with invitee addressing (guest addressing), is available for an additional charge.

Invitations

I love your work but I don’t see exactly what I want. Can you create a design for me?
Of course! I do offer custom design services.
We can work together to turn your vision into reality!
The final cost of your customized invitation set will depend on materials, size, shape, and layout of your preferred design.
With a completely custom design, you will also be assessed a custom design fee on your order (please contact me for additional details and a customized quote).

How much postage will my invitation require?
It is always recommended that you take an invitation to the post office to have them weighed and sized for postage, but generally an invitation postage stamp will do.
Don’t forget to purchase response card postage!
Square shaped invitations always require extra postage.
Invites by Jen does recommend all handmade wedding invitations be hand cancelled. Contact your local post office for additional details.

Shipping

How do you ship the invitations?
I carefully package the invitations to ensure their safe arrival using Priority Mail.
You are responsible for the cost of shipping.
Please be aware that shipping can cost anywhere from $30-$100 on an invitation order.
Expedited shipping is available and will add to the total cost of shipping.

Proofing

Will you proofread for me?
Unfortunately, no. The text and wording that you send will be inserted directly into your personalized stationery.
As a result, I cannot be held responsible for any misspellings or typographical errors.
Please check all spellings for errors prior to submitting wording or final approval.
I highly recommend that you have others proofread your wording as well and have others review the proofs that I submit to you for approval.

Ordering Policies

Prior to placing your order, please view my ordering policies and procedures page here.
By purchasing with Invites by Jen, you agree to the terms and conditions listed on the policies and procedures page.
Policies and procedures are subject to change without notice.